Terms of service

Last Updated: April 21st 2026

These Terms of Service ("Terms") govern your access to and use of the Olsiva Naturals website located at www.olsiva.com (the "Site"), as well as any purchases, services, content, features, or communications made available through the Site.

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

# 1. About Olsiva Naturals

Throughout these Terms, "Olsiva Naturals," "we," "us," and "our" refer to:

Olsiva Naturals
1309 COFFEEN AVE, STE 1200
SHERIDAN, WY 82801
Email: [email protected]

# 2. Eligibility

You must be at least 21 years old, or the age of legal majority in your jurisdiction, to use this Site or place an order through it. By using the Site, you represent that you meet these requirements.

You are also responsible for ensuring that any products you purchase are legal to possess and use in your location.

# 3. Website Use

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

- Use the Site in any way that violates applicable laws or regulations
- Attempt to interfere with the operation, security, or functionality of the Site
- Upload or transmit any malicious code, virus, or harmful material
- Use the Site to send spam, fraudulent messages, or unauthorized promotions
- Attempt to gain unauthorized access to accounts, systems, or data
- Copy, reproduce, distribute, or exploit Site content for commercial purposes without written permission

We may suspend or restrict access to the Site at any time if we believe these Terms have been violated.

# 4. Product Information

We aim to provide accurate descriptions, pricing, availability, and other product details. However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Nothing on this Site should be interpreted as medical advice. Statements about our products have not been evaluated by the U.S. Food and Drug Administration unless expressly stated otherwise. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Before using hemp-derived, CBD, or similar wellness products, you should consult a qualified healthcare professional if you are pregnant, nursing, taking medication, or have a medical condition.

# 5. Orders and Acceptance

When you place an order, you are making an offer to purchase products subject to these Terms. After you submit an order, you may receive an email confirming that we received it. This confirmation does not mean your order has been accepted.

Your order is accepted only when we send a shipping confirmation or otherwise confirm fulfillment. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, product unavailability, pricing errors, or compliance concerns.

# 6. Pricing and Payment

All prices listed on the Site are shown in United States Dollar (USD$) and are subject to change without notice. Shipping charges, taxes, and any other applicable fees will be shown at checkout.

By submitting payment information, you represent and warrant that:

- You are authorized to use the selected payment method
- The billing information you provide is accurate and complete
- Sufficient funds or credit are available to complete the transaction

If we discover a pricing or listing error after an order is placed, we may cancel the order and issue a refund for any amount charged.

# 7. Shipping and Delivery

Shipping times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, inventory constraints, or other events outside our control.

Risk of loss and title for purchased products pass to you upon delivery to the shipping carrier or as otherwise required by applicable law.

Please review our Shipping Policy for more information: https://www.olsiva.com/policies/shipping-policy

# 8. Returns and Refunds

Your purchase may be eligible for a return or refund in accordance with our Refund Policy.

Please review our Refund Policy here: https://www.olsiva.com/policies/refund-policy

If you have questions about a return, contact us at [email protected].

# 9. Intellectual Property

All content on this Site, including text, graphics, logos, icons, images, product names, page layouts, software, and design elements, is owned by or licensed to Olsiva Naturals and is protected by applicable intellectual property laws.

You may access and use the Site for personal, non-commercial use only. You may not copy, reproduce, republish, distribute, modify, display, transmit, or exploit any Site content without our prior written permission.

# 10. Third-Party Links

This Site may contain links to third-party websites or services for your convenience. We do not control and are not responsible for the content, policies, or practices of any third-party sites.

Your use of third-party websites is at your own risk and subject to their own terms and policies.

# 11. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

Please review our Privacy Policy here: https://www.olsiva.com/policies/privacy-policy

By using the Site, you consent to the collection and use of your information as described in our Privacy Policy.

# 12. Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You agree to notify us promptly of any unauthorized access to or use of your account.

# 13. Disclaimer of Warranties

This Site and all products, content, and services made available through it are provided on an "as is" and "as available" basis, to the fullest extent permitted by law.

Olsiva Naturals makes no warranties, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, title, non-infringement, or that the Site will be uninterrupted, secure, or error-free.

We do not guarantee that the Site or its servers will be free of viruses or other harmful components.

# 14. Limitation of Liability

To the fullest extent permitted by law, Olsiva Naturals and its owners, officers, employees, affiliates, agents, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

- Your use of or inability to use the Site
- Any products purchased through the Site
- Any errors, interruptions, or security issues affecting the Site
- Any third-party websites or services linked from the Site

To the fullest extent permitted by law, our total liability for any claim relating to your use of the Site or any product purchased through the Site will not exceed the amount you paid to us for the applicable product or service.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

# 15. Indemnification

You agree to defend, indemnify, and hold harmless Olsiva Naturals and its owners, affiliates, officers, employees, agents, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

- Your use of the Site
- Your breach of these Terms
- Your violation of any law or the rights of a third party

# 16. Mobile Messaging

If you opt in to receive text messages from Olsiva Naturals, you agree to receive recurring marketing or transactional SMS messages at the mobile number you provided.

Message and data rates may apply. Consent to receive marketing messages is not a condition of purchase. Message frequency may vary.

You can opt out at any time by replying STOP. For help, reply HELP or contact us at [email protected] or .

We are not responsible for delayed or undelivered messages. Wireless carriers are not liable for delayed or failed delivery.

# 17. Changes to These Terms

We may update or modify these Terms at any time in our sole discretion. Any changes will become effective when posted on this page, unless a different date is stated.

Your continued use of the Site after changes are posted means you accept the revised Terms.

# 18. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

# 19. Waiver

Our failure to enforce any provision of these Terms will not be considered a waiver of that provision or any other rights.

# 20. Governing Law

These Terms and any dispute arising out of or relating to the Site or products sold through it will be governed by the laws of the State of Wyoming, without regard to conflict of law principles.

Any legal action or proceeding shall be brought in the state or federal courts located in Sheridan, Wyoming, and you consent to the jurisdiction of those courts.

# 21. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on the Site, constitute the entire agreement between you and Olsiva Naturals regarding your use of the Site and any purchases made through it.

# 22. Contact Us

If you have questions about these Terms, please contact us:

Olsiva Naturals LLC
1309 COFFEEN AVE, STE 1200
SHERIDAN, WY 82801
Email: [email protected] Phone Number: +1(307) 218-3489