Privacy Policy
Last updated October 15, 2026
Effective Date: April 18, 2026
Olsiva (“Olsiva,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit olsiva.com, create an account, place an order, communicate with us, or otherwise interact with our services.
By using our website, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order or contact us, we may collect:
- Name
- Email address
- Billing address
- Shipping address
- Telephone number
- Payment-related information (processed by payment providers)
- Account login details
Order Information
We may collect:
- Products purchased
- Transaction records
- Order history
- Shipping details
- Customer service communications
Device and Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Site activity
- Referral sources
- Cookies and similar technologies
2. How We Use Information
We may use collected information to:
- Process and fulfill orders
- Provide customer support
- Manage accounts
- Communicate about orders
- Improve website functionality
- Detect fraud or security issues
- Comply with legal obligations
- Send promotional communications where permitted
3. Cookies and Tracking Technologies
We may use cookies and related technologies to:
- Remember preferences
- Improve user experience
- Analyze site traffic
- Support website functionality
- Measure marketing performance
Users may manage cookie settings through browser controls.
4. Payment Processing
Payment information may be processed by third-party payment processors. We do not necessarily store full payment card information on our servers.
Customers should review the privacy practices of payment providers used during checkout.
5. Sharing Information
We may share information with:
Service Providers
Including providers supporting:
- Payment processing
- Shipping
- Website hosting
- Email communications
- Fraud prevention
- Analytics
Legal Compliance
We may disclose information when required by law or when reasonably necessary to:
- Comply with legal obligations
- Respond to lawful requests
- Protect rights or safety
- Prevent fraud
Business Transfers
Information may be transferred in connection with a merger, acquisition, or asset sale.
6. Marketing Communications
If you opt in, we may send:
- Promotions
- Product updates
- Educational content
- Newsletters
You may unsubscribe using links in marketing emails.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of transmission or storage is completely secure.
8. Data Retention
We may retain information:
- As needed to fulfill purposes described here
- To maintain records
- To resolve disputes
- To enforce agreements
- To comply with legal requirements
9. Your Rights
Depending on location, you may have rights to:
- Access information
- Request correction
- Request deletion
- Object to certain processing
- Request data portability
- Withdraw consent where applicable
Requests may be submitted to [email protected].
10. Age Restrictions
Our website is intended for adults.
We do not knowingly collect information from minors.
11. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for third-party privacy practices.
12. International Users
If accessing our services from outside our operating jurisdiction, information may be processed where our service providers operate.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Changes become effective when posted.
Continued use of the website constitutes acceptance of revised terms.
14. Contact Us
Questions regarding this Privacy Policy:
Email: [email protected]